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A comprehensive and reliable protection plan that offers accidental damage coverage for DJI products. Allowing you to enjoy your DJI product with greater peace of mind wherever you go.
DJI Care Refresh is an after-sales service plan launched by DJI, which provides you with efficient, flexible, and optional accidental damage protection solutions, allowing you to enjoy your DJI product with greater peace of mind wherever you go.
DJI Care Refresh series includes the following two service plans, and you can choose based on your needs:
• 1 Year Plan: A product accidental damage replacement service offering up to two replacements within one year*
• 2 Year Plan: Provides product accidental damage replacement service, offering up to three replacement units within two years and extends product part warranty periods to two years.**
*Product Accidental Damage Replacement Service: Within the scope of the replacement service coverage of DJI Care Refresh, product accidental damage replacement service (hereinafter referred to as “replacement service”) provides replacement products at an additional charge if your product is damaged because of accidents or during normal use within the period of validity.
**Extended Warranty Service: Within the scope of the extended warranty service coverage of DJI Care Refresh, if your product is malfunctioning due to a non-user error during the warranty period, free repair services can be provided by DJI. Please note: The content of the Extended Warranty Service in each region may be different, and the service agreement shall prevail.