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Please Note: Bind your DJI Care Refresh Serial number on the DJI Online Website with your new drone before the activation of the products.
Bind Link: http://store.dji.com/dji_care_infos/active
Reminder: DJI Care Activation Codes are only available for DJI products meeting the following requirements:
1. Brand new aircraft
2. Aircraft activated less than 48 hours
DJI Care Refresh is a service plan that provides you with peace of mind, covering damage to your DJI product. DJI Care Refresh is valid for 12 months and offers up to two full replacements at additional charge if accidental damage occurs to your product during normal use. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
If damage occurs accidentally to your product under normal use, DJI Care Refresh offers up to two replacement units for a small additional charge each time the service is requested.
For the Mavic Pro, the aircraft, gimbal, camera, battery and propellers can be replaced.
For the Phantom 4 Pro and Phantom 4 Advanced, the aircraft, gimbal, camera and propellers can be replaced.
For the Inspire 2, the aircraft and propellers can be replaced.
For the Zenmuse X4S and X5S, the gimbal and camera can be replaced.
There are no hidden charges for the replacement service. After you purchase DJI Care Refresh, you will receive prioritized service. Each time the replacement service is requested, subject to your purchase region.
Terms of Service
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